HEROES OF THE SHATTERED AEON

Privacy policy

VERSION v1.0EFFECTIVE 30 AUGUST 2026

How account, gameplay, device, purchase and support information is handled for the game. This is not the Wild Cogs website policy.

01

Controller

Wild Cogs Ltd, trading as Wild Cogs, company number 13096900, registered in England and Wales at Union House, 111 New Union Street, Coventry, England, CV1 2NT is the controller. Contact gdpr@wild-cogs.com.

02

Account and identity data

We may process email, age eligibility, country, authentication records and identifiers from email, Facebook, Google or Apple sign-in when enabled.

03

Gameplay and device data

We process progress, inventory, settings, achievements, device details, diagnostics, IP address, security events and service logs to run and protect the game.

04

Purchases

Where enabled, we receive transaction and entitlement information. Payment providers handle full card details.

05

Purposes and lawful bases

We use information to perform the game contract, maintain accounts, provide support, prevent fraud, secure the service, comply with law and operate a reliable game.

06

Providers and transfers

Primary hosting is planned in AWS London. Necessary identity, platform, payment, support and security providers receive limited information under appropriate controls.

07

Retention and rights

Information is kept while needed for the account, security, disputes and legal duties. Rights requests can be sent to gdpr@wild-cogs.com.

08

Young players

The game is strictly 13+. Free-text chat is disabled at initial launch. See the Young Players Privacy Notice.